Digital Transformation

Topics

Digital Transformation

  • Role of IT in Organizations in its History
  • What is Digital Transformation and Why?
  • Digital Transformation Enablers
  • Digital Transformations Challenges

A Framework for Digital Transmission

  • Business Cognition
  • Business Governance
  • Business Management
  • Information Technology Governance
  • Information Technology Management

Digital Transformation Model

  • Preparation
    • Business Cognition
      • Stakeholders and their Needs
      • Business Strategy
      • Business Goals & Objectives
      • Obligation
      • Organizational Structure
      • Products and/or Services
      • Personnel
      • Assets
      • Business Processes
      • Business Rules & Events
      • IT Infrastructure
      • IT Maturity Level
    • Risk Profile
    • Threat Landscape
    • IT Strategy
  • Plan
    • Engagement
    • Roadmap
    • IT Investment Plan & Budget
    • Digital Transformation Strategy
    • Steering Team Setup
    • Project Management
  • Design
    • Business Process Management
      • Process Selection
      • Process Analysis
      • Process Goal Assignment
      • Process Redesign
    • IT Process Management
      • Goals Assignment
      • IT Processes Selection
      • Design
    • IT Service Management
      • Service Structure
      • Analyzing the As-Is
      • Defining the To-Be
      • Developing Service Strategy
      • Defining the Process Interfaces
      • Establishing Process Control 
      • Designing the Processes in Detail
  • Implementation
  • Operation
  • Optimization

Hands-On

Prepare

  • Business Cognition
    • Business Model
    • Business Plan
    • Stakeholders
    • Business Obligations
    • Organizational Structure
    • Products & Services
    • Personnel
    • Assets
    • Business Processes
    • Business Rules & Events
    • IT Infrastructure
    • IT Maturity Level
  • Business Governance
    • Management Support
    • Stakeholder’s Needs
    • Business Strategy
    • Business Goals & Objectives
    • Risk Profile
    • Threat Landscape
    • IT Strategy
  • Business Management
    • Required Resources
    • Required Information
    • Proper Level of Culture and Maturity
    • Sufficient Skilled Manpower
    • Manage Challenges

Plan

  • Business Governance
    • Engagement
    • Roadmap
    • Budgeting
    • Digital Transformation strategy
  • Business Management
  • Steering Team Setup
  • Project Management

Design

  • Business Governance
    • Manage Business Process
      • Selection
      • Analysis
      • Goal Assignment
  • Business Management
    • Determining the amount and role of Information Technology in the Business Processes
    • Assess IT Maturity Level
    • Redesign Business Processes with a view to increasing the level of IT Maturity
  • IT Governance
    • Determine Information Technology Goals using Business Goals
    • Prioritize IT Governance Processes based on IT Goals
    • Provide the required Documents for IT Governance high priority processes in the following categories:
      • Evaluate, Direct, Monitor
      • Align, Plan, Organize
      • Build, Acquire, Implement
      • Deliver, Service, Support
      • Monitor, Evaluate, Assess
  • IT Management
    • Identify Information Technology Services
    • Improve the level and efficiency of IT services in accordance with the set goals
      • Develop a service strategy using EDM documents
      • Plan and engage stakeholders using APO documents
      • Provide IT Services Design documents using APO documents including:
        • Service structure
        • Architecture management
        • Continual improvement
        • Information security management
        • Knowledge management
        • Measurement and reporting
        • Portfolio management
        • Organizational change management
        • Project management
        • Relationship management
        • Risk management
        • Service financial management
        • Strategy management
        • Supplier management
        • Workforce and talent management
        • Availability management
        • Business analysis
        • Capacity and performance management
        • Change enablement
        • Incident management
        • IT asset management
        • Monitoring and event management
        • Problem management
        • Release management
        • Service catalogue management
        • Service configuration management
        • Service continuity management
        • Service design
        • Service desk
        • Service level management
        • Service request management
        • Service validation and testing
        • Deployment management
        • Infrastructure and platform management
        • Software development and management

                         with considering

        • Current situation
        • Optimal situation
        • Budget
        • Responsible People
        • Required Information
        • Required Infrastructures & Technologies
        • Suppliers and Customers
        • Service Delivery Process
        • Process Interfaces

Implement

  • Project’s Prioritization
  • Project’s Definition
  • Projects Implementation
    • Build or Buy IT Services using BAI documents and related design documents
    • Implement IT Services using DSS documents and related design documents

Operate

  • Monitoring
    • Monitor and support IT Services using DSS documents and related design documents
  • Assessment & Audit

Optimize

  • Improvement
    • Improve IT Services using MEA documents and related design documents

Language

English

Keywords